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Meet the Leadership Team

Heather Frankham
Chair

Heather has over 20 years’ experience in the education and skills sector, building and growing the UK’s number one apprenticeship training provider; Lifetime Training Group. At Paragon Skills Heather supports our executive team in the creation of effective business strategy, the delivery of our goals and objectives and in ensuring the needs of all stakeholders are balanced in decision making. She is passionate about supporting young people start their careers with an apprenticeship, the quality of delivery and expanding our programme offering.

Mark Botha
Chief Executive Officer

Mark works to build a great team, a strong brand and a reputation for quality apprenticeship delivery. He is a natural and impassioned leader, he has worked extensively in business development and operations. His success comes from truly understanding the drive and the worth of the teams he leads. Mark leads the strategic direction of our business with great energy and passion, inspiring a united Paragon Skills team.

Ian Bamford
Chief Operating Officer

Ian has over 15 years’ experience as an Ofsted Inspector and a wealth of knowledge around work-based learning. He works to strategically align our teams, ensuring we are efficient, effective and impact positively on learners lives. He is dedicated to embedding a robust operational structure, founded on high quality provision, and is confidently steering Paragon Skills towards the delivery of an outstanding learning experience.

David Hills
Finance Director

David ensures the efficient delivery of value for money and ROI for our stakeholders and our employer partners. His proactive approach combines analytical and financial acumen, and he is skilled at reporting financial information in a way that is accessible for all. His success in doing this is vital to the goals and objectives of our business and his broad experience within fast moving, multi-site organisations, means he is ideally placed to contribute to our energetic working culture.

Michelle Anstee
Regional Operations Director (North)

Michelle really understands how to get the best out of people and she uses her skill in this area to shape strong teams and a successful working culture. A natural leader, she has expansive industry experience within training provision, working in both operations and HR. A strong strategic thinker, she is energised by a challenge and as our Regional Operations Director in the North, she relishes the chance to lead our high performing operational team.

Jan Newbould
Regional Operations Director (South)

Jan works to deliver innovative strategies that inspire success and give focus and direction to our teams. An energetic and enthusiastic leader, Jan is experienced in successfully leading high performing teams in the work based learning sector. As our Regional Operations Director in the South, she challenges our teams to reach their full potential.

Phil Hitchcox
Client Solutions Director

Phil is passionate about developing training solutions for our employer partners. He has delivered incredible success for our partners, driving progression through collaborative partnerships, ensuring our programmes integrate seamlessly into their business and support their business strategy. Phil has worked with large businesses across a wide range of sectors, and is expertly placed to understand an employers needs, and map employee progression against existing career paths resulting in tailored training programmes relevant to your organisation.

Julie Proctor
Accounts Director

An accomplished and energetic Accounts Director, Julie has over 12 years’ experience in the apprenticeship world with strong commercial and operational experience. Julie has delivered significant growth within prestigious UK brands through implementing effective training programmes aligned to their unique values and business plans. Julie supports and motivates the business through continued, sustainable change. Julie drives our client strategy, collaborating with our client partners to ensure our programmes deliver exceptional value, whilst providing an outstanding learning experience.

Awards & Recognitions