A flexible syllabus to enable training to be tailored to meet specific needs. The course is designed for those who work as a hotel receptionist within the hospitality industry. There are 4 mandatory units covering areas such as health & safety and customer care, plus 4 optional units covering all aspects of reception duties, to complete a total of 8 units.

Awarded By:

Level 2 – HAB (City & Guilds)

Who will benefit:

The qualification is designed for those who are currently working in hotel reception to support their development.

Entry requirements:

No formal entry requirements, but ideally should be working within the reception department of a hotel.

Course Aims:

This is a short, flexible programme to further develop individual skills and knowledge of the industry whilst gaining hands on experience.

Progression:

Hospitality Supervision NVQ Level 3

Duration:

Up to 12 months

Courses are subject to minimum number participation. Bespoke training is available in all courses subject to agreement

Booking Information:

To book or request further information, please contact freephone 0800 7832545